September 20 - 22, 2024 - Irving Convention Center


FAQ -Frequently Asked Questions

What is the address for the Irving Convention Center?

    500 West Las Colinas Blvd. Irving, Texas 75039

Is there Public Transportation?
Do we have to pay for parking?

    Parking is free.

Can I bring my dog?

    Service animals only. Please leave your pets at home.

Where are the elevators?

    Across from the Escalator by the street entrance of the vendor hall.

Where can I find my lost items?

    Lost Items can be retrieved at the Volunteer Desk in the lobby of the ICC.

How do I get DFW Fiber Fest Swag? Can I get one in advance?

    Details to come!

Do you need volunteers? Who do I contact?

    Yes, DFW Fiber Fest is an All Volunteer run event. Please check out our Volunteer Page for more information. Volunteers get free admission to the Market the day they volunteer.

Where can I sign up to Sponsor DFW Fiber Fest?
Is DFW Fiber Fest a guild?

    No we are not a guild but we are a HUGE supporter of all the guilds in Texas. We have a list of SEVERAL guilds in Texas on our website at Local and State Guilds Page.

What should I wear?

    Dress in layers. Classrooms can be chilly while the Market can be hot with all the people in attendance.

What are the food choices?

    For the entire event, Thursday to Sunday, the Irving Convention Center has a café on the second floor, just at the top of the escalator! The Cafe will be open the entire event. Friday to Sunday, there will be a concession stand in the lobby, as well. There are also many restaurants within walking distance of the Irving Convention Center.

Where are the restrooms?

    There are men’s and women’s restrooms located in the Lobby of the ICC, on the back wall of the Market, and on the Classroom Floor. There are Unisex Restrooms available in the Market, as well.

What floor are the classes on?

    The classes are located on the third floor of the Irving Convention Center.

Is there an ATM available?

    Yes, there is an ATM located in the lobby of the convention center and inside the market.

Will there be a place to store my purchases or wheel so I don’t have to lug them around?

    DFW Fiber Fest provides a secure Bag and Wheel Check in the Lobby of the ICC.

Market:

How much does the Market at DFW Fiber Fest cost?

    Weekend Admission to the Market is $10.00 for Friday – Sunday
    Single Day Tickets are $5.
    Attendees under the age of 12 will be admitted free of charge. We welcome attendees of all ages in our Market and Fiberatory. Due to the nature of fiber-craft equipment, all children must be accompanied by their Grown-Ups at all times. There are no childcare services available at DFW Fiber Fest.
    Attendees aged 10 and up, with their parent, are welcome in the Learn to Knit and Learn to Crochet Classes.
    Tickets may be purchased in advance at DFW Fiber Fest Tickets
    These tickets can be picked up at the market hall doors ticket counter.

What days is the market open?

    Friday and Saturday 9am-6pm and Sunday 10am-3pm

Are vendors open on Thursday?

    No. Thursday is set up day for the vendors.
    The Market opens on Friday morning.
    Market is Open: Friday and Saturday 9am-6pm Sunday 10am-3pm

When can I buy day/weekend Market passes?

    If you registered for a class, you do not need to buy a Market Pass.
    If you have friends/family going with you, tickets can be purchased at the door or pre-purchase at DFW Fiber Fest Tickets.

If my partner/companion/spouse isn't shopping, why do they have to pay to get into the market?

    Ticket availability is based on occupancy. All occupants of the Market are required to be in possession of a ticket for the event.

Door Prizes:

Where/how do I register for door prizes?

    Scan the QR code from any of the signs located around the building, or at the Info Booth in the Market.

Do I have to be here to win?

    Yes, you must be present to win.

Do I have to register every day?

    Yes! Each day is a new chance to win!

How do I scan a QR Code?

    If you have questions about scanning the barcode, the volunteers at the Info Booth will be happy to help.

Accessibility:

Do you offer handicap parking?

    Yes the parking garage for the Irving Convention Center has handicap accessible parking.

Is wheelchair and scooter rental available?

    Sorry, we are not able to offer onsite rentals of mobility devices. If you choose to order a scooter or wheelchair from Scooter Vendor WE use here and have it delivered to the ICC, it will be parked in the lobby per your agreement with the vendor. Details to be provided closer to the event.
    DFW Fiber Fest takes no responsibility for any contracts or negotiations between you and this vendor.

What accommodations are available for those who are visually impaired?

    We have our show book available in braille. Stop in at the Registration Desk and a Volunteer will be happy to provide one for you.

Class Questions:

When does registration open?

    Registration opens approximately 3 months before the event.

I’d like to give a class as a surprise gift. Can I?

    Not this year but we hope to do so in the future. Currently we can only sign up individuals for their own classes.

How much do classes cost?
Do I need to bring proof of registration/payment with me?

    No need to print out your registration confirmation, just bring your ID to present at the registration/check in booths for classes. This helps the staff be able to see your name due to background noise of others around.

What is included in the fee for the classes?

    Included in your fee: your seat in the registered class, any documentation provided by the teacher, materials listed as included with your Materials Fees for each individual class.
    Students receive a Market Entry Pass for the Entire weekend, and an Event Bag with goodies from our DFW Fiber Fest Sponsors! Market is open Friday to Sunday.

What do I need to bring?

    Review your class registration email and look out for any updates from classes@dfwfiberfest.org for your homework and students materials you need for classes.

What is a Materials Fee and why do I have to pay for it?

    Some classes do have a Materials Fee. In these classes only, the materials are provided by the teacher at an added cost to the class. When you register for the class and the class has a materials fee, it will be added to the total cost of the class. These are items specific to what the teacher needs in order to provide you an amazing learning experience for class. These items may be hard to find, therefore the teacher does that work for you and you are reimbursing them for their efforts. These fees are all paid with your class registration, and no further fees will be collected in class.

Where do I park for my classes?

    Parking deck beside the Irving Convention Center is the perfect place to park.

Will there be a place to store my purchases or wheel so I don’t have to lug them around?

    DFW Fiber Fest provides a secure Bag and Wheel Check in the Lobby of the ICC.

How do I know if I have to do homework?

    Review the class description and check your class-specific emails. Class emails are sent after students register, and then again 2 weeks before the event and 1 week before the event.

When do I get my ticket to the Market?

    When you arrive at ICC, if you have registered for classes, a bracelet for market entry will be in your student bag. If you do not have a class, and purchased your ticket online, you can pick it up at the door to the Market. Tickets will also be available for purchase at the door.

How can I get on a waitlist for a sold out class?

    If the class you want is full and you still want the class, fill out the online Waitlist Form and submit it. You will be placed on the waitlist in the order that your form is received and will be notified if an opening becomes available. You will have 2 days to respond before we move on to the next person.

If a spot opens up, how will I be notified?

    You will receive an email. You will have 48 hours to respond if you want to be invoiced for the class.

I registered for a class and now have to cancel. Can I get a refund?

    We understand that life happens and you may have to cancel your classes prior to the event. Classes may be cancelled until Monday, August 19, 2024, for a refund of all class and materials fees* minus a $25 administration fee. After August 19, 2024, the teachers’ class count minimums are set and we will not be able to refund class fees.

I can’t come for my scheduled class so I want to give it to a friend. How would I do that?

    Email classes@dfwfiberfest.org and provide the contact info for the person taking over (name, email, contact number) and you will be invoiced $10 to complete the transfer.

I decided to take another class - can I transfer my registration?

    Yes, as long as it’s not 30 days out. You’ll need to email classes@dfwfiberfest.org and register for the new class. Once that’s confirmed, you will receive a refund minus a $10 transfer fee. If there is a difference in the price of the classes, you will receive a refund of the difference.